Here to help
How can we help?
A question, a snag or something that doesn’t look right? The Virtual Publicist team can help you take the next step.
Sign in to send a private request and track replies. You can also email us below without signing in.
What we can help with
From your first connection to your next conversation.
Account & artist profile
Help signing in, getting set up, claiming your profile or updating your artist information.
Connected platforms
Connect your music and social accounts, troubleshoot syncing or report missing platform information.
Matches & Collections
Questions about your analysis, recommendations or Collections? Let us know when a contact’s details need correcting.
Outreach & your inbox
Get help with campaigns, sending messages, receiving replies or understanding delivery status.
Plans & billing
Ask about plan features, upgrades, subscriptions or a charge you need help understanding.
Technical help & privacy
Report something that isn’t working, raise a privacy concern or ask about your personal data.
Prefer email?
Write to our team for help, questions before joining, or press and partnership inquiries.
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